Skymark is a LCC (low cost carrier) serving Japan, with it’s hub airports being Tokyo, Fukuoka, Kobe, and Okinawa. They also fly to Nagasaki, Kagoshima, Nagoya, Ibaraki, and Sapporo, but how do they stack up compared to the other LCC’s? Let’s take a look.

Website.

Their website is pretty good, easy to use, and with language options including Japanese, Chinese. Korean, and English. They have a map of destinations, information on each airport they serve, as well as a simple fares search. Booking through their website directly will give you the best deal for your flight.

Booking options.

You can either book online, over the phone, through a travel agent, or at an airline counter, and payment can be made by credit card or cash. You also have the option to pay at a convenience store if you book online (payment must be made by 2200 on the day before departure or the reservation will be cancelled).

Fares.

Skymark are pretty competitive when it comes to pricing. They have a range of fares, so you can choose one that suits you. For a list of fares see their website here. Although Skymark prices are low, they aren’t as cheap as Peach and Vanilla, but if you’re looking for good service as well as a good deal, I’d take Skymark over Peach or Vanilla any day.

Customer service.

They out-perform Peach and Vanilla in this department by a large margin. Staff are always helpful, informative, and quick to assist if there’s a problem. On a recent flight to Nagoya I was warned my flight might be diverted to Tokyo Haneda due to poor weather conditions. Accommodation had been put on standby (it was a late flight), as well as transport the next day. Luckily my flight made it to Nagoya, but I was impressed at the flow of information, the professionalism of the staff, and at how quickly Skymark made alternate arrangements.

Aircraft.

They hold a fleet of 26 Boeing 737-800’s, and are recognisable by the blue and white with star logo. The aircraft is modest in size, but it’s clean, the seats are reasonably comfy, and leg room isn’t too stingy either. As all flights operate within Japan, no flight is longer than around 3 hours, but you can buy food, drinks, and gifts on board.

Conclusion.

If you find yourself needing a flight within Japan, I’d recommend looking at Skymark over Peach and Vanilla. They offer a more reliable service, better customer care, and more options with their fares.